Mission Neighborhood Centers
San Francisco, CA
It is an exciting time to join Mission Neighborhood Centers, Inc. (MNC)!
Mission Neighborhood Centers is seeking a full-time Evening Case Manager who will work with the Precita Center Director to provide case management services to at risk youth that are at risk for or have contact with the Juvenile Justice System. The Evening case manager will be responsible for a caseload of up to 12 clients under the intensive case management program and 15-25 advocacy, information and referral cases.
The Evening Case Manager will provide assessments of youth and develop the appropriate community services plan to reduce the crossover into higher levels of detention. This position will advocate for culturally appropriate resources in court and a community release plan and requires working knowledge of relevant community resources and building partnerships amongst community agencies and a compassionate approach to working with youth of diverse economic, social, ethnic, and linguistic backgrounds.
If you are seeking an organization that values, promotes and develops leadership by delivering culturally sensitive, multi-generational, community based services that empower families to build strong, healthy, and vibrant neighborhoods with the vision of a strong, healthier and more vibrant community that respects and celebrates its many rich, cultural traditions, please apply.
We would like to meet you if you are looking for an opportunity to be part of an organization whose mission it is to provide quality multi-generational services such as early childhood education, supportive services for youth and young adults, family support, enrich in-school and after-school programs, develop workforces for a changing economy, and provide our elders with activities and support that help them avoid isolation and depression and you can answer “yes” to all of the following questions:
- Do you want to improve the quality of people’s lives?
- Are you seeking meaning and purpose in your career?
- Do you wish you could work with an organization actually making a difference in peoples’ lives?
- Are you self-motivated and results driven, yet lighthearted and fun?
- Do you exceed people’s expectations of you on a regular basis?
- Is being busy preferable to being bored?
Our ideal candidate will be highly detail-oriented, organized with excellent time management skills and a sincere desire to provide quality care and service.
Provides services to ensure youth will comply with court orders and the designated case management plan of action. Specific responsibilities include:
- Work with Probation Department, Public Defenders, community based agencies, parents, SFUSD schools, and Youth Guidance Center staff to identify and assess the needs of youth detained at YGC or on probation, with an emphasis on serving the monolingual Spanish speaking population.
- Identify and address youth case issues and participate in weekly case development meetings
- Provide linguistically and culturally appropriate internal and external service referrals and follow-ups based on individual participant and parent needs
- Be knowledgeable about survival strategies used by youth that have had police contact to deal with ongoing issues such as abuse, violence, assault; and utilize strategies and programming that is comprehensive, safe, empowering, community and relational focused to address these issues
- Provides home visits to link clients and families to services and assess families’ needs for employment, housing, mental health services, legal assistance or any services identified by case development team
- Maintains complete confidential case files and completes all required data collection reporting forms
- Develop, implement and participate in street outreach at schools and some evenings around the community and programming at Juvenile Hall to gain participants
- Assists in planning, coordination, implementation and evaluation of activities throughout program and in collaboration with other youth services programs to ensure effectiveness, proper utilization and contract compliance
- Assists with supervision and provide leadership development to interns, youth workers, and volunteers
- Design and implement evening activities and curriculum development for participants in accordance to the Work Plan and Mission/Vision of the agency in the following areas: educational enrichment, social and life skills development, anger management, conflict mediation, health education, violence prevention, youth leadership, career exploration/job readiness, parent support groups, life skills and recreational activities
- Arrange guest speakers, workshop presenters, and career mentors within the program
- Plan and implement experiential learning field trips and activities, including local college tours and career exposure outings and activities for clients on caseload
- Acts a liaison with schools, community, public agencies, and parents/guardians of participants
- Provide safe passage to youth daily and transportation to youth on all outings
- Attend regularly scheduled staff, program team meetings, individual supervision meetings, weekly case development sessions and monthly trainings as required
- Participate in the planning and production of Rites of Passages ceremonies for participants.
- Participate in MNC events including planning and implementation prior to and the day of the event
- Knowledge and adherence to MNC’s policies, procedures, objectives, and quality assurance
- A Bachelor’s Degree (BA/BS) or successfully working towards a BA/BS in a youth related field with a current transcript on file and 2+ years college credits in Social Work, Counseling, Psychology, Criminal Justice or related field.
- 4+ years work experience with high risk youth and young adults (ages 10-25)
- Bilingual in Spanish/English with the ability to write, read and comprehend simple correspondence, instructions and memos and to present information in one-on-one and small group situations to clients and other employees of the organization both in English and Spanish
- Strong computer skills – Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
- Excellent organizational, analytical, interpersonal and communication skills – written and verbal (excellent spelling and grammar) to individuals and groups
- Basic mathematic skills and ability to calculate figures, percentages, fractions, decimals, rate and ratios, draw and interpret bar graphs and produce mathematical reports
- Proven organization skills, including the ability to manage priorities and workflow, set goals and objectives, maintain proper records, schedule others and develops realistic action plans
- Experienced at developing and supporting a culture of teamwork
- Personality: dependable, dedicated, takes initiative, detail oriented, takes pride in producing quality work , able to work independently
- Supports the mission, vision and values of Mission Neighborhood Center
- CPR First Aid Training Certificate or the ability to take and pass a certification course upon hire
- Current CA Drivers License, current auto insurance, a clean driving record, and insurable under the organization’s minimum criteria for driving company vehicles and program participants
- Background Check clearance upon hire – FBI/DOJ Fingerprint, Child Abuse Index, Physical Exam, TB Test and pass the Juvenile Probation Clearance requirements.
This position is full-time (40 flexible hours per week), typically Monday through Friday 2:00 p.m. to 10:00 p.m. and occasional morning and weekend hours will be required with an hourly rate of $18 plus an excellent benefit package, which includes:
- Medical, dental and vision coverage
- Vacation and Sick Time
- 11 Paid Holidays
- Retirement Program 403 (b)
- Life Insurance
- Long Term Disability
- Employee Assistance Program
- Commuter Benefits an easy access to Public Transportation
- Amazing SF location –the Mission Districts’ culturally vibrant and diverse community
- Close knit, caring team
- And more!
How To Apply
If you are qualified and interested in applying, please send your resume and cover letter with Evening Case Manager in the subject line to firstname.lastname@example.org. Phone calls are not accepted nor will we call you if you don’t submit employment information. Please visit our web site for additional information on our company at: www.mncsf.org
We are an equal opportunity employer and welcome diversity in the workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.