It is an exciting time to join Mission Neighborhood Centers, Inc. (MNC)!

Under the supervision of the Senior Education Manager, the Education Coach will work closely with the Senior Education Manager and the Regional Education Managers to train and work with staff at centers to ensure mock assessments for Early Childhood Environmental Rating Scales (ECERS), Infant/Toddler Environmental Rating Scales (ITERS) and Classroom Assessment and Scoring System (CLASS) – Pre-K, Infant and Toddler are conducted throughout the school year. Additionally, the person in this position will mentor and train teaching staff on an on-going basis to improve ECERS, ITERS, and CLASS scores and ensure overall positive QRIS outcomes. The role of the Educational Coach is to build capacity for specific professional dispositions, skills, and behaviors and is focused on goal-setting and achievement for an individual or group.


Primary Responsibilities

  • Assist, coach, train and support Head Start/Early Head Start teaching staff in understanding, implementing, and documenting the required curricula, e.g., Creative Curriculum, CSEFEL Strategies, CLASS, ECERS, and ITERS Tool to assess and evaluate classrooms.
  • Conduct mock assessments of CLASS – Pre-K, Infant and Toddler, ECERS and/or ITERS in all classrooms.
  • Follow up with all teaching staff at each site to review results and write a corrective action plan, if needed. Plan any needed coaching, training or any other follow up necessary because of the findings from the mock assessments.
  • Provide an aggregate report of CLASS assessment scores, analyzing the capacity needs and making recommendations for agency wide needs and challenges.
  • Collaborate with the Senior Education Manager to maintain statistics on yearly ERS, CLASS internal and external scores.
  • Work collaboratively with Mission Head Start/Early Head Start staff toward achieving or exceeding the Head Start/Early Head Start Program Performance Standards (HSPPS) and State and Federal regulations at all sites.
  • Ensure each classroom’s materials, displays and activities reflect the diversity of the program, city, state and country as well as support staff on how to include parents in the curriculum.
  • Oversee QRIS implementation and alignment with Quality Improvement Plans (QIP) at sites.
  • Integrate QRIS and QIP strategies and communication with Regional Managers.
  • Assist in planning and conducting the annual self-assessment to ensure that each center is fully implementing the curriculums as required.
  • Ensure through coaching and training, that teaching staff at DLL assigned sites are using the English language sufficiently in interacting with and instructing children to assist English-language learners to progress in the acquisition of English and to enable native English speakers to develop more complex language skills.
  • Provide technical assistance for needs identified by teaching staff and/or education management to ensure that policies, procedures and practices are followed consistently throughout the program.
  • Work with the Disabilities & Mental Health Manager to understand the continuum and implementation of the Creative Curriculum, CSEFEL Strategies & CLASS tool to include children with special needs.
  • Attend workshops, conferences and other assigned events to strengthen knowledge and skills as required by Head Start/Early Head Start, California Department of Education (CDE), First Five San Francisco and the Office of Early Care Education.
  • Assist in new classroom set-up.
  • Maintain CLASS – Pre-K, Infant and Toddler reliability certification.

Program Development/Implementation

  • In collaboration with Senior Education Manager and Regional Managers:
    • Meet bi-monthly with the education management team to create and establish program objectives and strategies in achieving CLASS, ERS – ECERS and ITERS assessment score improvement.
    • Supports a two-language early education model, Spanish and English, in every classroom.
    • In conjunction with the education management team, research and share, the latest coaching and mentoring best practices with teaching staff.
    • Work closely with the Senior Education Manager for ordering supplies and materials that align with the center’s Quality Improvement Plans.

Parent Involvement

  • Ensure through coaching, training, and follow-up that:
    • Site Supervisors, Master Teachers and Lead Teachers role model; teaching staff demonstrate, positive, professional, and accepting attitudes toward all children, parents and family members of children in their assigned center.
    • Teaching staff encourage parents to feel welcome in their child’s center and that they encourage and motivate parents to participate in all levels of agency-operated child development programs.


Education:  BA Degree in Child Development, Early Childhood Education, Human Development, Social Sciences or related field plus 24 units in ECE and 12 units of core Child Development courses. Bachelor’s required and Master’s Degree preferred.

Experience:  3+ years of program management or teaching experience; 2+ years of supervisory experience mentoring, coaching and training of staff; 3+ years community-based experience in a setting working with families and community organizations who have experienced poverty, crisis, trauma, and other adverse events. Program for Infant Toddler Care (PITC) experience.


  • State of California Child Development Site Supervisor Level Permit; Program Director Permit Level, preferred
  • Certified as CLASS reliable – Infant, Toddler and Pre-School aged children
  • Current Physical Health Screening (every 2 years thereafter)
  • Fingerprinting Clearance (DOJ)
  • Current Immunizations (TB, Annual Influenza, MMR, Pertussis) (must be kept current at all times based on company policies)
  • Clearance Child Abuse Index
  • Current CPR & First Aid Certificate (every 2 years thereafter)
  • Registered with the Early Care & Education Workforce Registry
  • Must attend trainings that are required by funders (might be an evening or Saturday)

Language(s):  Fluent in English/Spanish

How to Apply:

If you are qualified and interested in applying, please send your resume and cover letter with Education Coach in the subject line to

Please do not contact us by phone.   Please visit our web site for additional information on our Company web-site at:

We are an equal opportunity employer and welcome diversity in the workplace.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.