Great Opportunity for COO at Established and Growing Non-Profit!

Mission Neighborhood Centers

San Francisco, CA

It is an exciting time to join Mission Neighborhood Centers, Inc. (MNC)!

If you are seeking a role within an organization that delivers culturally sensitive, multi-generational, community-based services which empower families to build strong and healthy neighborhoods, then we may have the role for you. MNC provides quality childcare and restorative services for troubled youth, enriches in-school and after-school programs, develops workforces for a changing economy, and provides our elders with activities and support that help them avoid isolation and depression.

If this role is a fit, you’ll answer “yes” to all of the following questions:

  • Do you want to improve the quality of people’s lives?

  • Are you seeking meaning and purpose in your career?

  • Do you wish you could work with an organization positively impacting the lives of a low income community?

  • Are you self-motivated and results-driven?

  • Do you exceed people’s expectations of you on a regular basis?

  • Do you like working a fast-paced environment?

Mission Neighborhood Centers (MNC) is seeking a full-time, Chief Operating Officer (COO) who will be responsible for the overall strategic and operational responsibility for all MNC programs. The COO provides leadership to MNC’s strategic planning process and will implement new programmatic strategic initiatives, that are aligned to the organization’s strategic goals, mission and values. In addition, the COO will: work with the Executive Management Team; serve as liaison to MNC’s partners; and work with the Board of Directors to keep them abreast of programmatic strategies and challenges.

Our ideal candidate will have strong interpersonal and communication skills; the ability to objectively meet difficult and/or emotional situations in a professional and tactful manner; good judgment with the ability to make timely and sound decisions and possesses strong organizational, problem-solving, and analytical skills.

Primary Duties

  • Work in conjunction with the CEO and leadership team to develop and advance MNC’s vision, mission, and strategic goals.

  • Leads a comprehensive planning process to monitor, coordinate and oversee development projects to maximize the use of MNC’s real estate assets.

  • Prepare and submit an annual operational budget, manage effectively within the budget, and report accurately on progress made and challenges encountered.

  • Bolster mechanisms for ongoing process improvements

  • Strengthen the infrastructure of the organization by ensuring effective data collection and technology

  • Provide programmatic leadership of MNC’s strategic plan implementation processes.

  • Oversees the Director of HR to enable growth, collaborate on talent management solutions and consultation to maximize engagement, retention and minimize risk. 

  • Along with the Director of HR; lead, develop and deploys human resources strategies, initiatives and processes, including talent acquisition and management, on-boarding, immigration, training and development, performance management, compensation, succession planning, employee relations, associate engagement, retention strategies, organization design and change management.

  • Oversees the Facilities Specialist in leading multiple property facilities maintenance, contracted services for major construction across several sites, reduce facility costs, and provide quality state-of-the art learning environments.

  • Oversee the Data/Technology Specialist to ensure that the organizations’ telecom/IT provides a sound network and infrastructure for the organization

  • Responsible for the Office Administration Department that provides clerical and administrative support to the organization.

  • Build and run a strong administrative/operational infrastructure, effectively linking HR, IT, Facilities Management and Administration.

  • Lead, coach, develop, and retain MNC’s high-performance senior management team and develop capacity in strategic analysis, planning and program budgeting.


  • A Bachelor’s Degree (BA/BS) in Business Administration or equivalent combination of education and experience. Master’s Degree preferred.

  • Minimum 8 years’ experience of senior-level experience of business management, including office administration, financial oversight, leading, supervising, mentoring or directing others in work performance.

  • Strong computer skills – Microsoft Office Suite (Word, Excel, PowerPoint, Access). Knowledge of ADP, HRIS/Payroll systems desired.

  • Proven ability to manage and lead multiple projects and meet deadlines, including the ability to manage priorities and workflow, as well as plan, organize, and implement programs and procedures.

  • Management level non-profit experience is a plus!

  • Human Resources experience is a plus!

  • Bilingual in English/Spanish preferred.


This position is full time with a salary range of $110,000 to $125,000 (commensurate with experience), plus an excellent benefit package, which includes a great work culture and an amazing SF location – the Mission and Excelsior Districts’ melting pot of cultures, cuisines and colorful Latino markets; close to BART, upscale restaurants and the best taquerias and street foods.

How to Apply

If you are qualified and interested in applying, please send your resume, salary requirements and cover letter with COO in the subject line to Phone calls are not accepted nor will we call you if you don’t submit employment information. Please visit our web site for additional information on our company

We are an equal opportunity employer and welcome diversity in the workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.