Children Services Associate Director

Mission Neighborhood Centers

San Francisco, CA

It is an exciting time to join Mission Neighborhood Centers, Inc. (MNC)!

MNC is seeking a full-time Children Services Associate Director who will supervise, monitor and evaluate Program Service Areas and direct service staff.  In conjunction and coordination with the Children Services Division Director, is responsible for hiring of Head Start and California Department of Education (CDE) personnel, and any related personnel matters including, promotions, training, disciplinary actions, including termination from employment. Provides leadership in the interpretation and application of state, federal, local laws and regulations; and agency policies and regulations.

Primary Duties

Program Management /Implementation

  • Provides guidance and leadership to staff to emphasize the importance of the program achieving high standards of quality, internally and through public and private sector partnerships.
  • Supervises Education Program Manager(s), Senior Program Manager and Family & Community Partnership Manager and ensures the education environment is developmentally and linguistically appropriate.
  • Promotes compliance with all program performance standards, and immediately takes appropriate action when program is non-compliant.
  • Ensures service coordination, as appropriate, the integration of the child development programs and other Mission Neighborhood Centers components.
  • Facilitates internal meetings, attends all management team meetings, and as requested, attends Board of Directors meeting.
  • Oversee updates to all organizational policies, procedures and forms to ensure consistency and that required documents are maintained and distributed effectively.
  • Continuously monitors and evaluate the efficiency and effectiveness of service delivery methods and procedures; work with members of the management team to plan and implement adjustments as necessary.
  • Ensures all records of meetings and functions in which HS/EHES participates, original policies and procedures, grant applications and other significant documents are in place accordance with the internal archiving procedures.

Planning and Budgeting

  • Develops and implements a systematic ongoing process of planning for the Head Start and CDE programs.
  • Ensures that a robust TTA system is in place every year for all staff and parents to meet their potential.
  • Maintains a close working relationship with the Children Services Division Director, Budget Analyst and Children Services Management Specialist which provides information for budget writing and status of the budget to facilitate effective oversight of expenditures for all service programs.
  • Conducts annual self-assessment of programs cost-effectiveness.
  • Where appropriate, oversees and approves fiscal and programmatic reports to funding sources, government agencies including reporting of in-kind donations and administrative costs.
  • Ensures cost saving measures are in place at all sites.

Staff Supervision/Development

  • In conjunction with the Parent Policy Council and the Human Resources Department, recruits and hires personnel to meet the needs of the program.
  • Oversees the development and maintenance of job descriptions, works with directly supervised personnel to establish their annual goals and meets periodically with appropriate personnel to review operations.
  • Monitors the implementation of the responsibilities of employees through observation, bi-monthly supervisory meetings, team meetings and review of files and documentation.
  • Conducts annual formal performance reviews for directly supervised personnel and provides informal performance feedback and recognition regularly.
  • Support all directly supervised personnel with all employee related matters or needs.
  • Visits all sites monthly.

Organizational Development

  • Establishes and maintains an organizational structure to support program needs.
  • In conjunction with Children Services Division Director, implements a process to respond to official notification of any deficiency by OHS, CDE, PFA, OECE and any other regulatory entity.
  • Works to acquire needed program funding, and ensures funds are utilized in most effective manner.
  • Ensures an active role in community planning and establishing collaborative relationships with other community organizations to promote program strategies with staff.


  • Oversees the maintenance of health and developmental services for children.
  • Oversees development of appropriate nutritional program for children and families following CACFP guidelines.
  • Ensures parents are provided opportunities to enhance their involvement in all Program Service Areas.
  • Establishes and implements policies and procedures to promote health and safety of children and staff.
  • Leads and support management staff in the development and upkeep of the Master Calendar and the Family Handbook.
  • Assist with oversight and participation in the development of annual, quarterly and monthly reporting (i.e. Community Needs Assessments, Annual CDE, Annual Report, etc.).

Board and Parent Policy Council Relations

  • Works under directives of Children Services Division Director to establish and maintain a formal structure of shared governance through which parents can participate in policy making. Requires governing bodies to propose total size of policy group.
  • Attends all or any PPC meetings at the discretion of Children Services Division Director.

Facilities Maintenance

  • Provides an environment conducive to learning. Oversees needed repair of facilities and equipment and oversees annual safety inspection.


Education:  MA Degree with an emphasis in Early Childhood Education, Child Development, Social Welfare, Public or Business Administration or related field; or three years related experience and/or training; three years of supervisory responsibility; or equivalent combination of education and experience.

Experience:  3+ years of program management or teaching experience; 3+ years of supervisory experience mentoring, coaching and training of staff; 3+ years community-based experience in a setting working with families and community organizations who have experienced poverty, crisis, trauma, and other adverse events.


  • State of California Child Development Program Director Level Permit
  • Current Physical Health Screening (every 2 years thereafter)
  • Fingerprinting Clearance (DOJ)
  • Current Immunizations (TB, Influenza, MMR, Pertussis) (current thereafter)
  • Clearance Child Abuse Index
  • Current CPR & First Aid Certificate (every 2 years thereafter)
  • Must be registered with the Early Care & Education Workforce Registry
  • Must attend trainings that are required by funders (might be an evening or Saturday)

Language(s):  Fluent in English/Spanish.


  • Medical, dental and vision coverage
  • Vacation and Sick Time
  • 12 Paid Holidays
  • Retirement Program 403 (b)
  • Life Insurance
  • Long Term Disability
  • Employee Assistance Program
  • Commuter Benefits an easy access to Public Transportation
  • Amazing SF location –the Mission and Excelsior Districts’ melting pot of cultures, cuisines and colorful Latino markets; close to upscale restaurants and the best taquerias and street foods.
  • Close knit, caring team
  • And more!

How to Apply

If you are qualified and interested in applying, please send your resume and cover letter with Children Services Associate Director in the subject line to

Please do not contact us by phone.   Please visit our web site for additional information on our Company web-site at:

We are an equal opportunity employer and welcome diversity in the workplace.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.